Security
Security at AlreadyBack.
Active resilience starts with security we can prove, not just claim. Here is what is in place today, what is coming, and how to reach us if you find something.
Controls
Detailed architecture, vendor list, and third-party audit evidence are available to enterprise prospects under NDA. Contact [email protected].
Report a vulnerability.
Found something that could compromise our customers? Tell us. We triage every report in good faith and will not take legal action against researchers who follow good- faith disclosure: contact us first, give us a reasonable time to fix, and don't access data beyond what's needed to demonstrate the issue.
Response times
- Acknowledgment: within 48 hours.
- Triage: within 7 days.
- Fix SLA: critical 30 days, high 60 days, moderate 90 days.
Machine-readable disclosure policy: /.well-known/security.txt (coming soon, paired with the PGP key).